FAQ
Every three months, you will receive 2-3 Paranormal Romance or Urban Fantasy Novels, plus a selection of thoughtful, curated gifts to spice up your experience.
For our Annual Subscribers, you will receive four (4) boxes during the year, one per quarter. Each box is $74.99 plus $11.95 shipping.
For our Quarterly Subscribers, you will receive a new box each quarter with the ability to cancel the month prior to ship date. Each box is $79.99 plus $11.95 shipping.
For our One-Time Buyers, each box is $89.99 plus $11.95 shipping.
You will be charged for your first box when you sign up. Thereafter, your credit card on file will automatically be billed on the 1st of the month prior to the shipping month as follows:
March Box – Billed on Feb 1
June Box – Billed on May 1
September Box – Billed on August 1
December Box – Billed on November 1
Orders received after the Billing Date will receive their box in the next shipping month.
All items are final sale. If you receive a defective item, please let us know and we will be glad to send a replacement. If you need to report a problem, please contact us via email within one week of receiving your item.
Not yet. We plan to add that feature in 2024.
Boxes arrive quarterly (March, June, September, and December). Boxes will ship on or near the 10th of that month, and you will receive a tracking number once your order is on its way. US shipping time is approximately 3-5 days. Please allow for longer processing and shipping time during holidays due to high order volume. Preorder boxes will ship at the time indicated on the listing.
Yes, you can skip a box and remain a member, AS LONG AS IT ISN’T YOUR FIRST BOX. We do not allow new members to skip their first box. For all other scenarios, please let us know on or before the 1st of the month prior to the shipping month so that you do not get charged. (For example, if you would like to skip the March box, please let us know by January 31st.)
Members may skip a maximum of ONE box per year. If you need to skip a second box, you will need to cancel your membership and re-subscribe when you are ready to resume.
We understand that things come up and that you may need to suspend your membership. If you need to cancel, please let us know before the 1st of the month prior to the shipping month so that you do not get charged. (For example, if you would like to cancel before the March box, please let us know by January 31st.)
You can change your shipping address by logging into your account from the Home Page. Look for the PERSON icon in the upper right hand corner. Address changes after the 1st of the shipping month, (March 1, June 1, Sept 1, Dec 1) may not be caught prior to shipping. If that is the case, please shoot us an email at support@bitemebox.com as soon as possible.
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